Utilities & Infrastructure
Procurement Transformation
This engagement focused on delivering an end-to-end procurement transformation for a national waste management organisation operating across commercial and consumer markets, with a complex supplier base and significant regulatory exposure.
Problem
A Fragmented Procurement Function With Material Value Leakage
The organisation’s procurement function lacked structure, governance, and effective controls. There was limited visibility of spend, weak supplier management, broken purchasing processes, and insufficient challenge of commercial decisions. These issues created margin leakage, compliance risk, and operational inefficiency, with procurement struggling to operate as a coherent function or influence outcomes.
Goal
Create A Robust Procurement Function That Delivers Savings And Control
The objective was to stabilise procurement operations, establish clear governance, and deliver a structured savings programme. This included creating transparency over spend and suppliers, strengthening controls and compliance, and embedding a sustainable operating model capable of delivering ongoing value.
Solution
Deliver A Full End-to-End Procurement Transformation
Condor led the procurement transformation programme end-to-end, working closely with the Head of Procurement to design and deliver a practical, execution-focused plan. The transformation covered operating model, governance, supplier management, financial control, processes, and capability, with delivery broken down into clear work streams and activities.
Efficient Resolution
Condor was engaged to stabilise and transform a procurement function that was exposing the business to financial and compliance risk. We established immediate structure, defined clear workstreams, and introduced governance and performance management to restore control while delivering tangible savings.
Phase 1
We assessed procurement operations across governance, financial management, supplier management, contract control, processes, and people capability. Immediate gaps were addressed to restore basic controls, establish accurate supplier and spend data, and create transparency over performance.
Phase 2
Design And Mobilise The Transformation
A structured transformation plan was developed with defined workstreams, milestones, and ownership. The programme introduced clear governance, supplier segmentation, improved commercial discipline, and a controlled approach to savings identification and sign-off.
Phase 3
Embed And Deliver Sustainable Value
The programme was executed with a strong focus on delivery, embedding new ways of working and performance management. Procurement performance was measured through a balanced KPI scorecard, ensuring savings, compliance, and operational improvements were tracked and sustained.
Result
Success Achieved, Goals Met
Procurement was transformed into a structured, controlled, and commercially effective function.
The organisation achieved accurate visibility of its supplier base and spend, introduced clear governance and performance management, and delivered £10.18m in savings- exceeding targets by a factor of three. Procurement credibility was restored, compliance risk reduced, and the function positioned to deliver ongoing value.