Technology
M&A Integration Programme Management
This engagement supported the acquisition and integration of a global service management business following the sale of IP assets, involving over 300 employees across the US, Europe, and India.
Problem
A Complex Carve-Out and Integration Under Tight Timelines
The acquisition involved transferring people, services, contracts, and operational responsibility across multiple geographies and regulatory environments. The programme required coordinated delivery across legal, finance, HR, IT, and operations, with significant execution risk and limited margin for delay.
Goal
Deliver A Clean, Compliant, And Rapid Integration
The objective was to complete due diligence, close the transaction, and fully integrate the acquired business within aggressive timelines, while maintaining service continuity and managing risk.
Solution
Design And Lead An End-to-End Integration Programme
Condor led the integration programme, drawing on experience from complex global transactions. We defined all required workstreams, built a detailed delivery plan, and owned central programme governance, maintaining accountability for dependencies, risks, and decision-making.
Efficient Resolution
Condor was engaged to provide experienced programme leadership across a highly complex integration. We coordinated delivery across all functions, ensuring legal, financial, operational, and people activities progressed in parallel under clear executive oversight.
Phase 1
Condor supported financial, legal, and operational due diligence, identifying risks and dependencies ahead of completion. Integration workstreams were defined, owners appointed, and a detailed timeline established.
Phase 2
Execute The Integration
Weekly executive governance was established to manage progress, risks, and decisions. Key activities included transferring employment contracts, establishing inter-company service agreements, deploying new IT and security environments, and managing regulatory requirements across regions.
Phase 3
Stabilise And Embed
The integration was completed at pace, with branding, contracts, systems, and operations fully transitioned. Service continuity was maintained throughout, with all teams operating under new ownership and governance.
Result
Success Achieved, Goals Met
All due diligence and integration activities were completed within three months.
Over 300 employees were fully integrated, new contracts and service agreements were executed, IT and security environments deployed, and operations stabilised. The transaction closed cleanly, on time, and with risks effectively managed, enabling the business to move forward with confidence.